SHIPPING & RETURNS
Return & Exchange Policy
Because the pieces included in Odd Duck Gallery are made-to-order, returns and exchanges are not accepted. If your order has any issues with damage, however, I will be happy to reconcile the matter. Any damage must be reported within 2 days of delivery.
If you are purchasing a piece to gift and are unsure what item the recipient would like, a gift certificate is a great way to make sure the recipient is happy!
All domestic (U.S.) orders are sent via USPS. Greeting card orders of 4 or fewer cards will be sent in a rigid envelope with first class stamps, and are therefore not trackable. All other orders include tracking information that will be sent to you when you order is prepared for shipping. If your order requires alternative shipping methods, please contact me.